Order Information
Q: Where does TSURT.com accept orders from?
A: We are able to accept orders from all 50 U.S. States as well as select international countries.
Q: How will I know if my order is confirmed?
A: If you provided a valid email address during the Checkout process, you will receive two emails after your order is placed. The first confirms the details of your order. The second email notifies you your order has shipped.
Q: How can I track the status of an order placed online?
A: If you are a registered member, you can sign on and view all orders that you have placed historically. When you click into your recent order you will see tracking info if available..
Q: Can I use multiple Coupon Codes for a single order?
A: Multiple Coupon Codes cannot be used for one order. If you enter multiple Coupon Codes during checkout your order will be voided at our discretion.
Q: What if I place an order and TSURT.com doesn't have the item in stock?
A: While TSURT.com makes every attempt to only offer product for sale that is in stock, occasionally our customers will place an order for item that are out-of-stock. Out-of-stock items will be removed from your original order total and any in stock items will be shipped to you. We will offer some products available for "pre-order". Items available for pre-order will be flagged and noted on the product page, on this page we will provide an estimated estimated shipping dates.
Q: How can I find an item on TSURT.com
A: We offer customers the ability to search for products, shop by brand/brand and shop by category. We hope this will provide you with an easy shopping experience.
Q: How should I care for my products?
A: To fully enjoy your new products, make sure you read the item's label and follow the care instructions.
Q: How should I care for my products?
A: Your credit card will only be billed when your order is shipped.
Q: What forms of payment are accepted for online purchases?
A: tsurt.com accepts the following major credit cards: VISA, MASTERCARD, AMERICAN EXPRESS, DISCOVER, SHOPIFY PAY, APPLE PAY, JCB, DINNERS CLUB, G PAY, PAY PAL
Q: Does TSURT.com charge sales tax?
A: TSURT.com is required by law to charge sales tax on orders shipped to select US States.
